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Staff Spotlight: An Interview with Donnetta McGrew

September 18, 2020 | by Anna Orendain

Categories: Spotlight

Every quarter TSAHC spotlights a staff member or partner to help our readers get to know our mission and industry a little better. This week, we are spotlighting Donnetta McGrew, one of TSAHC's Single Family Compliance Specialists. 

Donnetta works on our Single Family Compliance team, reviewing pre- and post-closing documents for the Mortgage Credit Certificate program and ensuring that the Certificates are issued in a timely manner.

Below is her interview.

Tell us a little bit about yourself.  

I am a veteran who is also a mother of two beautiful teenagers. I am originally from Pecos, Texas but grew up in Austin. I started my career in the mortgage industry 11 years ago as a customer service representative. From there, I expanded my career by moving into different departments within the company, including default litigation and post-close documents. I was also a reporting analyst for a number of years. Once my previous employer closed, I then started at TSAHC.

What led you to work at TSAHC?

I wanted to work for TSAHC because of the programs they were offering. I had worked on the default side of the industry for so long that I was ready for a change. I wanted to be the person to call a borrower or help a lender get approved for a loan instead of informing them that they had the potential to lose a home. I was also impressed by the reputation that TSAHC had not only with borrowers and the lending industry but with its employees as well.

Is there a professional and/or personal accomplishment that you are most proud of?

My accomplishment that I am most proud of is being the mother of my two children. That is the one thing that is created but does not come with a handbook!

This week marks the six month anniversary of TSAHC staff working from home due to COVID-19. How do you like working from home?

Although I miss interacting face to face with my coworkers, I enjoy working from home because it allows me to spend more time with my family and be more involved in my children’s education. I am also able to be more productive because I have the ability to get work done when needed, without worrying about having to be in multiple places at once.

What do you like to do in your free time?

In my free time, I like to take my family on vacation, so as to expose them to different cultures. I also enjoy reading and watching TV. Self-empowerment books and comedic TV shows are my favorite. I also love action movies, but I have a hard time staying up for an entire movie, so that may not always work out well.

If you could live in any book, TV show, or movie, which would it be?

If I could live in any TV show, I would go with A Different World.

If you knew you could accomplish one thing and not fail, what would you do?

Anything. Once I have given a considerable amount of thought to an idea and decided to act on it, I believe I can accomplish it. Some ideas may take longer, and I may have to work harder, but there is nothing that is a realistic goal of mine that I would fail to accomplish.

What’s your favorite piece of advice?

My favorite piece of advice is: “Change your thoughts and you change your world.”


On the House blog posts are meant to provide general information on various housing-related issues, research and programs. We are not liable for any errors or inaccuracies in the information provided by blog sources. Furthermore, this blog is not legal advice and should not be used as a substitute for legal advice from a licensed professional attorney.

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