Lender Training

Lenders are required to participate in training in order to use TSAHC’s home buyer programs and to gain access to the TSAHC Lender Portal. Training is broken down into user-specific modules. We understand that your time is valuable and we limit these web-based trainings to approximately one hour.


  • Module I – The Basics (Loan Officers and Underwriters)

    Loan officers and underwriters are required to attend Module I in order to gain access to the TSAHC Lender Portal. The module covers program requirements, how to qualify a home buyer, how to make a reservation in the Lender Portal, and upload underwriter certifications.  Click on one of the dates below to register.

    Wednesday, April 5th at 10am - FULL 

    Wednesday, April 5th at 2:30pm - FULL 

    A recording will be placed onto the website on April 6th for 24/7 viewing.Please check back at that time. Thank you!

  • Module II – Compliance, Closing & Delivery (Processors and Closers)

    Processors, closers, and shippers are required to attend Module II in order to gain access to the TSAHC Lender Portal. This module provides more in-depth training on the TSAHC Lender Portal, including how to upload compliance packages, close and deliver loans to U.S. Bank. Click on one of the dates below to register.

    Tuesday, April 4th at 3pm - FULL

    Thursday, April 6th at 10am - FULL

    A recording will be placed onto the website on April 6th for 24/7 viewing.Please check back at that time. Thank you!

  • Module III – Master Servicer Delivery Processes (Closers and Shippers)

    Reservations through March 31, 2017:

    For DPA or DPA/MCC Loans Only: The third module focuses on the processes for delivering loans to our Master Servicer, U.S. Bank.  

     

    Reservations on or after April 3, 2017:

    For DPA or DPA/MCC Loans Only: Beginning April 3rd, TSAHC will transition to a new Master Servicer, Lakeview Loan Servicing. Files reserved on or after April 3rd will be delivered to Lakeview.