Resources for Current TSAHC Homeowners

Thank you so much for choosing TSAHC as your down payment assistance and/or mortgage credit certificate provider.  Below is a list of resources that may be helpful for current TSAHC homeowners.

  • Obtain a Copy of Your MCC

    You will need to work with your lender to obtain a copy of your MCC.  For any additional questions, please feel free to email [email protected].  

    Lenders: Please review this FAQ for instructions on how to download a borrower’s MCC from the lender portal.

  • Request a Reissued MCC

    If you refinance your loan, you must apply for a reissued Mortgage Credit Certificate (MCC) from TSAHC.  The refinance loan must meet certain requirements to qualify for a reissued MCC.  There is a $100 fee to request a reissued MCC. 

    **PLEASE NOTE: If your MCC Number begins with "TDH" then your MCC was issued by the Texas Department of Housing and Community Affairs (TDHCA). Please contact TDHCA to reissue your MCC.

    Please find the MCC Reissuance Application here:

  • Contact Your Loan Servicer

    If you are worried about making your mortgage payments or simply have questions about your mortgage statements, contact your loan servicer at:

    Lakeview LoanCare, LLC
    Toll Free:  800-509-0183
    8:00am – 10:00pm EST Monday-Friday
    8:00am – 3:00pm EST Saturday

  • Request a Loan Payoff

    Frequently Asked Questions


    The terms are as follows:

    • 0% interest
    • 3-year term (maturity on third anniversary of the date of the Note)
    • No monthly payments due
    • Repayable, in full, during 3-year term upon sale, transfer, refinance, or if the first lien
    • mortgage is paid in full for any reason or failure to occupy property as principal residence or other event of default
    •  Forgiven, in-full, 3 years from the closing date. Not forgiven on a pro-rated basis.


    The loan will be forgiven, in full, 3 years from the closing date. It will not be forgiven on a pro-rated basis every year.

    How to Request a Loan Payoff

    If you are selling or refinancing your home, you may request a payoff quote multiple ways:

    Contact LoanCare, LLC
    Toll Free:  800-509-0183
    Fax Requests to:  866-637-4748

    8:00am – 10:00pm EST Monday-Friday
    8:00am – 3:00pm EST Saturday

    Payoff Department 
    PO Box 8068
    Virginia Beach, VA 23450

    To personally request your payoff, please sign in to your account here: LoanCare Online Portal

    Click Here for Third-Party Payoff Requests

  • Learn More about Recapture Tax

    If you received a Mortgage Credit Certificate (MCC) or purchased your home in 2019 using TSAHC’s Bond DPA, you may be subject to Recapture Tax if you sell your home within 9 years of purchase.  Click here to learn more about Recapture Tax.