Below you will find a list of helpful information and resources related to COVID-19 and its impact on individuals, families, and communities. We continue to update this page as additional information and resources become available.
Also, please note that TSAHC staff are currently working remotely and will continue to do so until further notice. While our physical office is closed to the public, we're still open for business. All TSAHC staff remain available by phone and email during normal business hours, and our programs continue to operate. Click here to view our staff contact information.
We are reaching out to our partners and clients regularly to keep them updated on any necessary modifications to our programs and services.
As a reminder, here are the six most important things you can do to protect yourself and others against the coronavirus: (1) wash your hands frequently, (2) maintain a distance of 6 feet from others, (3) cover your mouth and nose with a mask, (4) cover cough and sneezes, (5) clean and disinfect and (6) monitor your health daily.
In addition to these tips, we encourage you to be mindful of local guidance that further protects the community like limiting the size of social gatherings and avoiding non-essential travel.
If the COVID-19 crisis has impacted your ability to make on-time mortgage payments, you are encouraged to contact to your loan servicer to see what payment arrangements can be made.
If your mortgage is guaranteed by the federal government (FHA, VA and USDA loans), Fannie Mae or Freddie Mac, you may be eligible for reduced or suspended mortgage payments for up to 12 months.
On August 27th, HUD, Fannie Mae and Freddie Mac also extended the current foreclosure moratorium, which protects homeowners from foreclosure, until December 31st.
Learn More About Mortgage Relief Options and Protections
In addition to these resources, some of the city and region specific rental assistance programs also provide mortgage assistance:Austin, Collin County, El Paso, Fort Bend County, Fort Worth, Hidalgo County, Houston, San Antonio, Williamson County
Homeowners who received down payment assistance from TSAHC may contact their loan servicer at one of the numbers below to make payment arrangements or discuss available options.
Toll Free 800-509-0183
8:00am – 10:00pm EST Monday-Friday
8:00am – 3:00pm EST Saturday
US BANK Default Counseling
800-365-7900
TSAHC's home buyer programs are still available, and we continue to accept new reservations. Please visit our website to view daily interest rates and available assistance options.
Email homeownership@tsahc.org with program questions and compliancereview@tsahc.org with compliance questions. Our staff is working as quickly as possible to review loan files and answer questions.
Please review and bookmark our new COVID-19 resources page specifically for participating lenders. We will update this page regularly as additional guidance becomes available.
Generally speaking, renters facing hardships should contact their landlord to communicate their situation. Even with an eviction moratorium in place (linked below), renters should establish communication with their landlord if there is a disruption to timely rental payments.
Federal Deposit Insurance Corporation (FDIC)
Consumer Financial Protection Bureau
Reference the CDC link above for general information for employers, and reference the below links for information for nonprofits and small businesses.
TSAHC was created in 1994 as a self-sustaining nonprofit housing organization. At TSAHC we believe that every Texan deserves the opportunity to live in safe, decent and affordable housing. Our programs target the housing needs of low-income families and other underserved populations in Texas who do not have acceptable housing options through conventional financial channels. All TSAHC programs are offered statewide, with special attention given to rural areas and other select target areas.
Fair Housing: Know Your Rights
