Below you will find a list of helpful information and resources related to COVID-19 and its impact on individuals, families, and communities. We continue to update this page as additional information and resources become available.
Also, please note that TSAHC staff are currently working remotely and will continue to do so until further notice. While our physical office is closed to the public, we're still open for business. All TSAHC staff remain available by phone and email during normal business hours, and our programs continue to operate. Click here to view our staff contact information.
We are reaching out to our partners and clients regularly to keep them updated on any necessary modifications to our programs and services.
In addition to these statewide resources, check with your City and County to stay updated on local responses to address the ongoing health crisis.
If you have a mortgage guaranteed by Fannie Mae or Freddie Mac, you may be eligible for reduced or suspended mortgage payments for up to 12 months if you've been impacted by COVID-19. Reference the links below for more information on assistance for homeowners and guidance for lenders and servicers.
Freddie Mac has also created the following interactive guides for homeowners and home buyers.
If you don't have a mortgage guaranteed by one of these entities, you are encouraged to reach out to your loan servicer to see what payment arrangements can be made. Click here for a list of banks that are taking steps to help customers.
In addition, the U.S. Department of Housing and Urban Development (HUD) and Federal Housing Finance Agency (FHFA) announced the suspension of foreclosures and evictions for 60 days for FHA-insured and Fannie Mae/Freddie Mac-backed mortgages.
The following resource is provided by the Consumer Financial Protection Bureau (CFPB), the Department of Housing and Urban Development (HUD) and the Federal Housing Finance Agency (FHFA) with regard to Mortgage Relief and Forbearance.
“The CARES Act and Mortgage Relief: Understanding Your Options as a Homeowner” Webinar:
The website housingwire.com has partnered with Freddie Mac to create a resource for homebuyers that answers commonly asked questions about mortgage forbearance.
Homeowners who received down payment assistance from TSAHC may contact their loan servicer at one of the numbers below to make payment arrangements or discuss available options.
Toll Free 800-509-0183
8:00am – 10:00pm EST Monday-Friday
8:00am – 3:00pm EST Saturday
US BANK Default Counseling
800-365-7900
TSAHC's home buyer programs are still available, and we continue to accept new reservations. Please visit our website to view daily interest rates and available assistance options.
Email homeownership@tsahc.org with program questions and compliancereview@tsahc.org with compliance questions. Our staff is working as quickly as possible to review loan files and answer questions.
Please review and bookmark our new COVID-19 resources page specifically for participating lenders. We will update this page regularly as additional guidance becomes available.
Federal Deposit Insurance Corporation (FDIC)
Consumer Financial Protection Bureau
Reference the CDC link above for general information for employers, and reference the below links for information for nonprofits and small businesses.
TSAHC was created in 1994 as a self-sustaining nonprofit housing organization. At TSAHC we believe that every Texan deserves the opportunity to live in safe, decent and affordable housing. Our programs target the housing needs of low-income families and other underserved populations in Texas who do not have acceptable housing options through conventional financial channels. All TSAHC programs are offered statewide, with special attention given to rural areas and other select target areas.
Fair Housing: Know Your Rights
