Important Information and Resources

Below you will find a helpful information and resources related to recent natural disasters and major program updates. We will continue to update this page as additional information and resources become available. 

 Click here to view our staff contact information. 

  • COVID-19 Information and Resources

    Information for Renters

    Generally speaking, renters facing hardships due to the COVID-19 pandemic should contact their landlord to communicate their situation if there is a disruption to timely rental payments. 

    While most federal relief programs are no longer accepting applications, we encourage you to check the links below as additional resources may become available. 

    Information for Homeowners

    If the COVID-19 crisis has impacted your ability to make on-time mortgage payments, you are encouraged to contact to your loan servicer to see what payment arrangements can be made.

    If your mortgage is guaranteed by the federal government (FHA, VA and USDA loans), Fannie Mae or Freddie Mac, you may be eligible for reduced or suspended mortgage payments for up to 12 months.

    Learn More About Mortgage Relief Options and Protections 

    The State of Texas and some local municipalities are also offering programs to assist homeowners:

    Homeowners who received down payment assistance from TSAHC may contact their loan servicer at one of the numbers below to make payment arrangements or discuss available options.

    Lakeview LoanCare, LLC
    Toll Free 800-509-0183
    8:00am – 10:00pm EST Monday-Friday
    8:00am – 3:00pm EST Saturday

    US BANK Default Counseling
    800-365-7900
    https://www.usbank.com/home-loans/mortgage/mortgage-help-and-repayment-options.html

  • Weather-Related Natural Disaster Resources

    Households affected by natural disasters may be able to access federal, state and local resources to assist with recovery:

    Texans in need of assistance with assistance not covered by insurance or federal, state and local assistance are encouraged to contact 211 to connect with a local agency that may be able to help.

    We also encourage homeowners that need home repair assistance to contact one of our Texas Foundations Fund grantees in your community.  Find a list of grantees here

    Other Resources

    • Texas Department of Insurance - insurance tips following winter storms. Additionally, find an insurance company or an agent for help with claims here. 
    • Texas Attorney General - report price gouging or other disaster and emergency scams here
    • U.S. Department of Agriculture - find disaster assistance information for farmers and ranchers here.
  • Lender Update: TSAHC Home Buyer Program Interest Rates

    To view today's interest rates, click here.

    PLEASE NOTE: Due to continued market volatility, pricing for some DPA options has been unavailable in the market. As a result, TSAHC temporarily suspended several options.
     
    Our ability to continue to offer theses DPA options will depend on daily pricing and market conditions, so we encourage you to check our website and lender portal daily. We also suggest you consider offering borrowers lower amounts of DPA as an alternative.
     
    We appreciate your continued participation in our programs and ask for your patience as we continue to monitor market conditions. We understand that the unavailability of these options may have caused difficulty for some borrowers who were counting on the additional DPA. We will make adjustments as needed to continue to provide the best down payment assistance programs for borrowers.

    To view today's interest rates, click here.

    PLEASE NOTE: TSAHC's stand-alone MCC program has been discontinued indefinitely. MCC's may still be obtained in combination with TSAHC's DPA program.