Below you will find a helpful information and resources regarding the 2021 Winter Storms, the ongoing COVID-19 pandemic, and changes to our programs. We continue to update this page as additional information and resources become available.
Click here to view our staff contact information.
On February 20, 2021, President Biden issued a major disaster declaration for Texas and ordered federal assistance to supplement state and local recovery efforts for areas affected by severe winter storms.
Federal assistance provided by the Federal Emergency Management Agency (FEMA)
Statewide and Local Resources
Other Resources
Generally speaking, renters facing hardships should contact their landlord to communicate their situation. Even with an eviction moratorium in place (linked below), renters should establish communication with their landlord if there is a disruption to timely rental payments.
Federal Eviction Moratorium
Texas Rent Relief Program
City and Region Specific Rental Assistance Programs: Austin, Collin County, El Paso, Fort Worth, Hidalgo County, Houston, San Antonio, Williamson County
Housing Stability Policies
On June 24th, the Administration extended the foreclosure moratorium for a final, additional month until July 31, 2021 and the forbearance enrollment window through September 30, 2021, and provided up to three months of additional forbearance for certain borrowers.
If the COVID-19 crisis has impacted your ability to make on-time mortgage payments, you are encouraged to contact to your loan servicer to see what payment arrangements can be made.
If your mortgage is guaranteed by the federal government (FHA, VA and USDA loans), Fannie Mae or Freddie Mac, you may be eligible for reduced or suspended mortgage payments for up to 12 months.
Learn More About Mortgage Relief Options and Protections
In addition to these resources, some of the city and region specific rental assistance programs also provide mortgage assistance: Austin, Collin County, El Paso, Fort Bend County, Fort Worth, Hidalgo County, Houston, San Antonio, Williamson County
Homeowners who received down payment assistance from TSAHC may contact their loan servicer at one of the numbers below to make payment arrangements or discuss available options.
Toll Free 800-509-0183
8:00am – 10:00pm EST Monday-Friday
8:00am – 3:00pm EST Saturday
TSAHC's home buyer programs are still available, and we continue to accept new reservations. Please visit our website to view daily interest rates and available assistance options.
Email homeow[email protected] with program questions and [email protected] with compliance questions. Our staff is working as quickly as possible to review loan files and answer questions.
Reference the CDC link above for general information for employers, and reference the below links for information for nonprofits and small businesses.
Federal Deposit Insurance Corporation (FDIC)
Consumer Financial Protection Bureau
To view today's interest rates, click here.
PLEASE NOTE: Due to continued market volatility, pricing for some DPA options has been unavailable in the market. As a result, TSAHC temporarily suspended several options.
Our ability to continue to offer theses DPA options will depend on daily pricing and market conditions, so we encourage you to check our website and lender portal daily. We also suggest you consider offering borrowers lower amounts of DPA as an alternative.
We appreciate your continued participation in our programs and ask for your patience as we continue to monitor market conditions. We understand that the unavailability of these options may have caused difficulty for some borrowers who were counting on the additional DPA. We will make adjustments as needed to continue to provide the best down payment assistance programs for borrowers.
To view today's interest rates, click here.