Below you will find a helpful information and resources regarding the 2021 Winter Storms and the ongoing COVID-19 pandemic. We continue to update this page as additional information and resources become available.
Also, please note that due to the COVID-19 pandemic, TSAHC staff are working remotely and will continue to until further notice. All TSAHC staff remain available by phone and email during normal business hours, and our programs continue to operate normally. Click here to view our staff contact information.
On February 20, 2021, President Biden issued a major disaster declaration for Texas and ordered federal assistance to supplement state and local recovery efforts for areas affected by severe winter storms.
Federal assistance provided by the Federal Emergency Management Agency (FEMA)
Statewide and Local Resources
Other Resources
Generally speaking, renters facing hardships should contact their landlord to communicate their situation. Even with an eviction moratorium in place (linked below), renters should establish communication with their landlord if there is a disruption to timely rental payments.
Federal Eviction Moratorium
Texas Rent Relief Program
City and Region Specific Rental Assistance Programs: Austin, Collin County, El Paso, Fort Worth, Hidalgo County, Houston, San Antonio, Williamson County
Housing Stability Policies
On February 16, 2021, President Biden issued an executive action that provided the following protections for homeowners:
If the COVID-19 crisis has impacted your ability to make on-time mortgage payments, you are encouraged to contact to your loan servicer to see what payment arrangements can be made.
If your mortgage is guaranteed by the federal government (FHA, VA and USDA loans), Fannie Mae or Freddie Mac, you may be eligible for reduced or suspended mortgage payments for up to 12 months.
Learn More About Mortgage Relief Options and Protections
In addition to these resources, some of the city and region specific rental assistance programs also provide mortgage assistance: Austin, Collin County, El Paso, Fort Bend County, Fort Worth, Hidalgo County, Houston, San Antonio, Williamson County
Homeowners who received down payment assistance from TSAHC may contact their loan servicer at one of the numbers below to make payment arrangements or discuss available options.
Toll Free 800-509-0183
8:00am – 10:00pm EST Monday-Friday
8:00am – 3:00pm EST Saturday
US BANK Default Counseling
TSAHC's home buyer programs are still available, and we continue to accept new reservations. Please visit our website to view daily interest rates and available assistance options.
Email homeownership@tsahc.org with program questions and compliancereview@tsahc.org with compliance questions. Our staff is working as quickly as possible to review loan files and answer questions.
Reference the CDC link above for general information for employers, and reference the below links for information for nonprofits and small businesses.
Federal Deposit Insurance Corporation (FDIC)
Consumer Financial Protection Bureau
TSAHC was created in 1994 as a self-sustaining nonprofit housing organization. At TSAHC we believe that every Texan deserves the opportunity to live in safe, decent and affordable housing. Our programs target the housing needs of low-income families and other underserved populations in Texas who do not have acceptable housing options through conventional financial channels. All TSAHC programs are offered statewide, with special attention given to rural areas and other select target areas.
Fair Housing: Know Your Rights
